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What Others Say About Us

This is a selection of comments and feedback we have received from our Customers:

How clever of you to be able to make green oak pegs to repair a beam that had come down in the barn due to woodworm in the original pegs. The beam was put up there in 1863. Hopefully it will stay up for another 150 years.
Jackie and Ben, November 2022

The large Silver Birch slice of wood that you found and sorted for us was just the perfect thing to put the optics on behind the bar in the function room. It is so nice to have something of character and not just a regular square or oblong piece of wood.
Sam and Will, September 2022

Thank you for the gorgeous Spalted Beech board that you did for us as a centre piece for the table and the lovely Beech board that you made as a chopping board for the kitchen. The second board was a nice surprise as we were only expecting the Spalted Beech board. They will be lovingly looked after and used as you say they should be used however lovely they look.
Chrissy and James, August 2022

The board has arrived - perfect size, colour and with the indentations for my fingers - I could not have asked for anything more! It will be in use tomorrow evening and I will let you know the reaction it receives. I firmly believe there is a market for such a well produced product made from lovely old wood. I am sure there are home craft organisations who would add the product to their offerings. If I think of one I will let you know.
George, August 2022

Thank you for all your patience in dealing with an awkward customer!! All in all, a lovely product made to the individual's specific requirements by a caring artisan company.
Nick, July 2022

Thank you for the lovely coaster with the picture of my old Alvis car pyrographed on it. It is such a likeness that I recognised it straight away. It was such a surprise.
Alastair, July 2022

The board has arrived - perfect size, colour and with indentations for fingers - could not have asked for anything more!
It will be in use tomorrow evening.  Thank you for your patience in dealing with an awkward customer!  All in all, a lovely product made to the individual's specific requirements by a caring artisan company.
Nick P, July2022

Following the successful reaction to the board/ platter that I purchased from you at Christmas, I am on the hunt for some more...
Thank you for the prompt service, the board is lovely.
Garrick D, May 2022

I just wanted to say thank you for the lovely coasters you made for Joyce. I recognised the one of 'Fern' my dog, straight away. You have a great talent.
Jackie, January 2022

Thank you for the chopping board that you were able to send out just before Christmas. It was just right.
Gary, December 2021

Thank you so much for making the coasters for me as Christmas presents for my friends. I am so glad you were able to make the special coasters with the dogs on them. I wish I had one of the horse ones for myself.
Joyce, December 2021

I just love the board you did for me. It was so lovely that you could personalise it for me with my name and some herbs pyrographed on it so that I can use it at University. I will tell all my friends about it too.
Bonnie, September 2021

I am so happy to have the nameplate for my pony's stable. It is just the right size and it is lovely that they can be made with a hook and/or my pony's horseshoe on the plaque too.
Chloe, September 2021

The lovely yew board is taking pride of place on my daughter's dining room table. They were thrilled with the surprise gift. Thank you.
Stephanie, May 2021

The stable name plates were just the right size to fit on the doors and it was great that you finished them with yacht varnish so that they will weather the storms and sun.
James, April 2021

The chopping board that I chose has been in constant use since Christmas and it is a delight to use.
Kate, March 2021

Such a wonderful keepsake of Daisy. The horseshoe with her tail wound round it and her name and nicknames etched into the lovely piece of wood. It was even better than I thought it could be.
Ginny, February 2021

Thank you! I just love my spatula it's so versatile, I think I will have to buy another one.
December 2020

It was a great surprise to receive the plaque with the two horseshoes of the horses that I rode for my local trainer. All the details of the races were beautifully etched into the wood.
December 2020

I am so pleased with the plaque that I received as a present. It was so beautifully done with the horseshoes mounted on it and the dates and times of the races. The grain of the Cherry wood set everything off wonderfully. Thank you.
Sheila, December 2020

Just to say I got home from work today and the spurtle was on the door mat waiting for me. It's gorgeous, thank you so much. I know my husband will be thrilled! It was worth the wait.
Ann S, September 2016

Ellie did a wonderful job of making a board for our wedding cake, dealing with her was a pleasure and she was incredibly careful to make sure we were happy with her work. We were of course happy to have let her take the lead once we had described what we wanted, and it's very much down to her that we have ended up with a wonderful board which we look forward to using for many years. Ellie recommended that we use Spalted Maple as well, which is great as it's much lighter than expected for a board of this size. (NOTE: There are pictures of the board with and without the cake on it in the boards gallery) Thank you so much.
James B, August 2016

Thank you for the rosettes for the barge board. They will do the job brilliantly. Now I just have to fit them to the extension.
Simon, July 2016

I've received the spatulas and am delighted with them! Hopefully, I won't be needing any more soon :) but will recommend you to anyone I know who wants something like this. Just cooked a stir fry using our new spatulas.
Eddy, July 2016

Just in from slaving in the garden and I am admiring the platter. It says it all and I am waltzing round the kitchen deciding the pride of place for it. Thank you very much, worth waiting for.
x Stephanie, July 2016

Just to let you know that the carving board has arrived and is beautiful. Thank you so much.
Claire, June 2016

We have received the house name sign today safe and sound, thank you. You have done a fantastic job. We are delighted with it. Thank you very much.
Joanna, April 2016

Hi Ellie. The mats arrived safe and sound. A huge thank you. They are absolutely gorgeous. We will reiterate this on your site. Don't know what else to add. Thanks once again.
Lyn, April 2016

WOW! I'm absolutely over the moon with the 6 boards. Each one has such warm character and the larger one is truly special. They're even more perfect than I could have imagined. Thank you for your time, consideration and attentiveness on this. I'm sure I'll be in touch again in the future, but in the meantime: thanks again and have a lovely Easter.
Neil, March 2016

The spurtles and pot arrived today. Thank you - they're perfect. The location for the source of the wood is a lovely addition.
Karen, February 2016

The walnut door wedges have arrived and they're lovely - thank you. They are just the right colour for our doors and the tree details on the side of the door wedges adds that extra special touch.
BP, January 2016

The Horse Chestnut board has just arrived and looks great, thank you. The pyrographed horse chestnuts and leaf with writing are just what I wanted. Thanks for all your hard work and patience.
Sarah, November 2015

The spurtles arrived safely. Thank you very much, they are lovely. Love the different shape of the bay one.  I think they will be well pleased with them.  I know that Jamie put a spurtle on his Xmas list, but his birthday comes first! Many thanks.
Mary, November 2015

The big horse chestnut bowl on your stand on Friday was a must. It was so tactile - I had to have it.
Anon Malmesbury, November 2015

Thank you for the 2 lovely spalted maple boards for the wedding couples. The pyrography was just as we wanted. Thank you for getting them done so promptly.
John, November 2015

The walnut wedges were just right for the furniture that needed propping up.  We used 3 for the TV table and one for a wardrobe.
Anon Malmesbury, October 2015

Thank you for the house sign. It was good to be able to pick it up at the Malmesbury market.
FS, September 2015

Thank you for putting "Happy 5th Wedding Anniversary" on the jam paddle. It was just right.
SW, May 2015

I loved seeing the little rectangular coasters at Bushton Plant Fair, they are such a wonderful idea. The freeform shapes will add character to our house.
Susan J., May 2015

I know we have had to wait six months for our 5 foot long yew shelf, but it was worth the wait! The colours are amazing and we love the waney edge on the front and the freeform sides.
A and S, April 2015

The lidded pot will make a wonderful present as will the napkin ring set of 6 on the stand. I know just the people who will appreciate the work and the lovely finish to the wood.
James - Chippenham, April 2015

I was so pleased that you managed to get to the Aldbourne Community Market again this Spring. Another board for the kitchen and I hope to see you in September at the next Market so that I can do some of my Christmas shopping. I love your work - as the wood is so local and says where it comes from. Most of your wood has a story of how it was found which makes it so unique. Thank you.
Annette B., April 2015

Thank you for the prompt delivery of the drinks coasters for our client in Spain. They are exactly as agreed. It is good to have such artisan craftsmanship for our clients.
B., April 2015

The spalted maple board is gorgeous. I am so excited, I can't wait to use it.
Jean Riley, March 2015

Thank you for the lovely little pot for my coins. It is just the size and shape that I envisaged, made from Oak and finished so that the coins will not chip the wood.
Sean - Chippenham, February 2015

I was happy to find your stall last year. Everyone was enthralled with their presents. I hope to see you again later in the year. Joanne, January 2015

Yet again you came up trumps, despite your personal circumstances. Thank you so much - I will be back to see you in the New Year.
Philip K., December 2014

2 eating bowls: Thank you very much for the bowls, they are just what I wanted as Christmas presents, and made so promptly. Sally J., December 2014

ref: My Personalised Spurtle:  Sorry, I meant to email yesterday and got totally side-tracked! Yes it's arrived and it's perfect! Thank you so much! Have a good Christmas.
Steph, December 2014

The Spurtle arrived today, and it is lovely. Thank you very much.
Charlotte, December 2014

Your stall has such variety. I was able to get Christmas presents for the whole family - boards, bowls, and small kitchen items. Thank you.
Clare, November 2014

I found the ideal Christmas present on your stall. Thank you.
Geoff, October 2014

Fantastic pretty board! I am delighted with the board you made me for my travels. The pyrographed names are great. I was so glad that you could get the weight down to under 500g and keep a rigid working board. Thanks again.
Jason S., August 2014

I've just taken delivery. I really like it.  It's very distinctive and full of character. Perfect.
Many thanks for your advice, craft, and time.
J. Wright, Nottingham August 2014  (NOTE: This was a board that needed to be very precise in weight, timber and shape as it is going all around the world)

Reference: Our Lovely Freshford Fagus Bowl.
We LOVE our funny shaped bowl.  Thank you so much.  It feels so beautiful to hold and touch and we haven't been able to put anything in it as everyone just wants to hold and turn it.  I hope the other pieces of wood are also showing off their good sides to you. Kind regards and appreciation.
Tania and Dan, Bath August 2014 (NOTE: "Fagus" is the Latin species name for Beech)

It was great to see you again at the market and to have a choice of carvers. Although the one we chose was more expensive than quoted, it was worthwhile. We look forward to using it and hope you sell many more.
J. Sweeney (Mrs), Tewkesbury Market, July 2014

Thank you for the pipe rack. It was prettier than I had expected and the beautiful grain markings of the Yew wood, so nicely finished and was exactly what I wanted. Hope to see you in a couple of months to order another piece or two.
Colin Bundy, Oxford July 2014

Thank you for the name plate, it is really professionally done and I am really pleased with it. It was worth waiting the extra time to get it.
Bob, Wroughton, July 2014

I absolutely adore your fruit, the woods are exquisite, so shiny and tactile. I love the different colours and textures.
B. Trant, Chippenham Food and Drink Festival, July 2014

I love the monogram on the walnut bowl for my son and daughter-in-law's wedding. It has worked out just how I envisaged and it was good to work with you to produce what I wanted for them. Thank you both for your work and expertise.
P. Kilbee (Mrs), Lyneham, June 2014

The four bowls you made as trophies for the Veteran Ladies' Golf Tournament were just as I wanted and the pyrographed inscriptions were perfect.
Mrs Irene Brien, Ashford Middlesex, June 2014

I love my house sign, it is just the right colour for the wall and door - it looks just the part. Thank you for sending pictures of suitable woods to discuss. It is very well finished and was sent registered post, well packed. Thank you.
Brenda, Stirling, May 2014

I was so surprised to see darning mushrooms, and they are so wonderfully made. I will treasure mine as it reminds me of my grandmother.
Sue, Reading Food and Drink Festival, May 2014

I commissioned a walnut round board about 12" and you produced two for me to choose from, they were both so fantastic that I had to have both of them! Thank you so much for your time and attention to detail.
Dave, Bradford on Avon Market, April 2014

The lovely Cherry board arrived safely and is absolutely beautiful thank you! We are very tentatively using it as we don't want to damage it! Thank you so much and I am sure I will be in touch again at some point.
N Perera, March 2014

Your website is wonderful, so easy to use and the gallery helped me choose my bowl and the type of wood. Thanks for the prompt service, my package arrived very well sealed and on time.
G. Parry, Manchester, March 2014

I just wanted to congratulate you on the exemplary service you offered me at the Market last week. A different timber, a different size and added some pyrography - delighted. The perfect Christmas present!
E. Marshall (Mrs), Swindon, December 2013

I was amazed to receive my parcel this morning, so nicely packed.  I'm very impressed with the service and will definitely visit your stall again.  Many thanks.
B. Edwards, Cricklade, December 2013

Reference: Commission - Thank you for your very prompt service.  I am really pleased with my serving board and the speed in which I received it. Yours sincerely.
V. Perrin, Oxford, December 2013

Just a line to thank you for your outstanding service and products I received this week.  I hope to do business with you again soon.
A. Marks, Devizes, December 2013

Found the board I wanted at the Frome Farmers Market - but didn't have time to get back to you.  I am delighted you were able to identify and post the board to me.
Very pleased indeed - the centre-piece on my dining room table.
Mrs J Jones, Cirencester, November 2013

Yet again I was just looking through your boards on your stand and this time I fell in love with the English burr Oak board.
It looks wonderful on the table.  It goes with the lovely Walnut bowl I got from you earlier in the year.
C. Johnson (Mrs), Lyneham, November 2013

Thank you for your patience and advice with regard to the two bowls that you made for me.  I can't thank you enough for keeping the bowls for me until I was able to collect them from the Market three months later.  You were right about the colour of the bowls going with the rest of the furniture.
Mrs J. Moon, Corsham, September 2013

I thought I would write to let you know that you were spot on with your advice - "cut on one side and serve on the other".  The board is so pretty and almost too good to use - but I will always have one unmarked side to display. Thank you so much.
M. Saunders, Bristol, August 2013

Thank you for my half-day bowl turning tuition - it has really given me the confidence to work on bigger bowls and not be frightened of the tools.
F. Curtis, Swindon, August 2013

Thank you for your advice on how to care for my old wooden bowl.  I am so sorry I do not have room for any of your wonderful bowls or boards but as a pensioner I am reducing the amount in my house. Best wishes.
Mrs S Hall (73), Bath, August 2013

I found your website on the Internet - and then found you again at the Oxford Market on Saturday. Very pleased with the large salad bowl - so much nicer than the 'much too shiny machine made' ones in the big shops.  It looks so nice on the kitchen table. Thank you for making such a lovely item.
C.J. Livingstone, Abingdon, June 2013

I am so glad that you were able to use the pear tree.  I love my peculiar shaped bowl that was turned before it dried.  I love the uniqueness of your work.  Thank you very much for giving us a reminder of our tree.  I will use the bowl every day.  I hope you manage to use the rest of the tree to make wonderful things for other people.
G. Sloan, Brecon, June 2013

Thanks for the special large walnut bowl you made for me.  It is just the right shape and size, it looks lovely on the sideboard.
I will be back for a couple of serving platters in the New Year.
S. Sharpe Swindon, June 2013

Just to let you know that the Ash board I selected has made some great (in my humble opinion) platters with very attractive figuring. My wife is well pleased with the results! Such a good price for the timber - I must visit you again soon to see what else you have. Cheers.
J. Parker, Chippenham, May 2013

Thank you for taking away my dead fallen apple tree last month.  I am delighted by the gorgeous bowl that you have made for me.  I love that it says what it is and where it comes from.  I will treasure it always as a reminder of my tree.
F. Wilson (Mrs), Marlborough, May 2013

I am amazed at the beauty of the very large commission board that you made from pear wood. Your attention to detail and checking at every point with me has made a very special board that I will take pleasure in using.
L. James, Oxford, May 2013

Although the first 4 foot honey paddle did not stand up to the hard work, I have to congratulate you on the advice you gave me. We knew it was an experiment.  The second one is going very well, so far, so good!  Thanks for your prompt help and advice on type of wood to use.
R. Haynes, London, May 2013

I just wanted to thank you for all of the free advice you gave me at the Frome Sunday Market - even though I didn't buy anything - it is seldom seen in this day and age.
With some family birthdays coming up soon - I hope to visit you again next month.
G. Bishop, Swindon, April 2013

The set of six bowls and platters in different woods are just what I wanted.  They work wonderfully and are a great talking point at dinner parties.  So clever of you to make a selection that I could choose from.  I will be telling my friends about you.  I wish you well in the future.
Mrs P. Thorpe, Gloucester, February 2013

Thank you. My parcel arrived today. Fantastic service. Many thanks.
J. Sansom, Malmesbury, December 2012

The pyrographed names on the board have made it a very special wedding present for our daughter and son-in-law.  Thank you for all of your help and advice.
J. Symonds, Hungerford, September 2012


For further information explore this site or send an eMail to Ellie Thompson

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